Corporate & Market Research
- Corporate Research
- Market Research
- Industry Research
- Market Intelligence
Think · Research & Intelligence
Evidence you can act on.
A practical research and market-intelligence partner — from desk research and customer insight to field data collection, mystery shopping and audits.
Who it's for
- Financial institutions
- Fintechs
- Development partners
- Corporates
- Academic & policy teams
The challenge
Sound familiar?
The problems we are typically asked to solve.
- 01Big decisions being made on assumptions rather than evidence
- 02Little reliable data on customers, agents or markets
- 03Needing field evidence from hard-to-reach locations
- 04Not knowing how your service performs at the point of sale
- 05Research reports that never turn into decisions
How Upswing helps
What we do.
Sector Research
- Agency Banking Research
- Financial Inclusion Research
- Academic Research
Customer Research
- Customer Research
- Mystery Shopping
- Customer & Market Audits
Field Research & Data
- Field Research
- Data Collection
What we can deliver
Practical outputs, not shelf reports.
- Market and industry reports
- Customer insight studies
- Field survey data sets
- Mystery shopping findings
- Audit reports
- Executive briefings
How we work
Define the question → Design the research → Gather evidence → Analyse findings → Deliver intelligence
- 1
Define the question
Agree the decision the research must inform.
- 2
Design the research
Choose methods, samples and tools.
- 3
Gather evidence
Desk, field and digital data collection.
- 4
Analyse findings
Turn data into clear, tested insight.
- 5
Deliver intelligence
Actionable recommendations, not just charts.
Why Upswing
Practical expertise. Real results.
Practitioner-led
We understand the theory — and the reality of execution.
Research-driven
We turn information into useful business intelligence.
Commercial
We focus on outcomes, opportunities and measurable value.
Technology-enabled
We use technology and AI to improve how businesses operate.
Execution-focused
We help move ideas from strategy into action.
Relevant expertise
Where this applies.
Related solutions
Often combined with.
- ThinkConsulting & AdvisoryStrategy, regulatory and institutional advice from practitioners who have built and run what they advise on — including credit, recoveries and distressed assets.Explore
- GrowGrowth & Market ExecutionFeet on the ground. We recruit agents, acquire customers and activate markets — and report on what actually happened.Explore
- GrowDeals & TransactionsBuy-side and sell-side support for microfinance banks, financial institutions, fintechs and licences — from sourcing to negotiation.Explore
Research & Intelligence